Faculty of Arts, Humanities and Social Sciences
Further information
Extending your access
If you require an extension to your access after you submit your thesis, you need to request an extension to your Arts computer account and door access either by email or the helpdesk in Room 2.32 Arts Building.
End of semester
Your account may expire at the end of semester, as all lab accounts are validated against student records. When it appears that your units are not currently valid we send an email alert. Your lab account will be restored once you re-enrol in at least one active Arts unit, otherwise you will be notified two weeks later when the account expires.
Backing up your work
You should back up your own data and not rely on Faculty facilities.
Email alerts
Be extremely cautious about opening links from any unsolicited or unusual email. If you don't know the sender, just delete the email message. AusCERT provides further information on protecting your home or non-ITS managed computer.
There are some basic details that students should be aware of when using the Arts computer labs.
Logging in to your account
Undergraduates
All students enrolled in an Arts unit, including part-time and combined degrees students, have free access to the Arts computer labs. Use of the labs is subject to terms and conditions.
If you are a new user, you will need to set up your account through Pheme. Once set up, you should now log in with the following details:
- Name
- Student number
- Password
- Pheme password
Postgraduates
Postgraduate students enrolled in a higher degree and Arts research units are also eligible for an account. Apply in person to the student helpdesk (room 2.32 Arts building) for access to the postgrad research labs in rooms G31 Arts and 242 Social Sciences buildings.
The postgraduate labs and study rooms are locked: apply in person to the student helpdesk (room 2.32 Arts building) for the door code to enter the postgrad research labs in rooms G31 Arts and 242 Social Sciences building.
Support
- If you require support, email our help desk with a description of the problem or fill out our online form.
- If you are unable to send an email, please visit the Multimedia Centre Reception (Arts building room 2.32). We are open on Monday to Friday between 9am and 5pm.
Using an Apple Mac computer for the first time
The Multimedia Centre offers all students enrolled in Arts degrees the chance to improve their Mac skills for the new semester. This 45-minute workshop will introduce you to the Apple Mac plus several software applications and systems we run in the Arts Mac Labs.
Workshops will be held on Tuesdays at 1pm for the first five weeks of semester in Room 2.33 Arts building. No registration is required. Just turn up!
Using your account
- You should keep your computer lab home directory under 4GB. If the disk becomes full, we will need to remove oversize directories from the system. Back up your work at all times.
- If you intend to use the internet on campus, you will need to upgrade your student email to a full-service account. The University has introduced a free internet quota for students, but this can only be accessed once you have upgraded to a full-service email account.
- When trying to access the internet on lab computers, a dialog box will appear asking for proxy authentication. If you have upgraded to a full service account, enter your email username and password to obtain internet access.
- To get in and out of the labs, you need to touch your campus card against the black card reader next to the door to unlock it. You must be enrolled in at least one current Arts unit to be eligible for entry to the labs.
Internet access and charges
There are several web browsers installed on your computer; the most commonly used are Safari and Firefox. Find them in the Dock at the bottom of your screen, or in the Applications folder.
Internet access, including email, is charged if you download (receive) more than about 250kb a day. It is a cumulative allowance over several days, so moderate users who comply with the University's terms and conditions are unlikely to incur significant charges.
If you have trouble activating your account, using your account, or you require more specific references or information, please email support, making sure that you include your contact details.
